We
provide a wide range of support options. Esense
is unique in that we do not use a help desk staff.
All support is done by our Network Administrators
only. You will have contact with the people who
setup the servers, upgrade software on the servers,
fix any server side problems, backup the network
and so on.
Investing in only Network Administrators has separated
us from the competition and is why we can resolve
problems a lot more quicker than our competitors
saving both us and your time and money. 24x7 free
instant messenging support and e-mail support
by Network Administrators.
Why
choose eSense?
Esense 's support is what separates
us from other hosting companies with 24/7 free
instant messenging support by our own network
administrators. We DO NOT, and we WILL NOT , outsource
our support. Esense feels that, no matter how
good third party support and help desk providers
are, they will never know our systems, our company
structure and our customers better than we do.
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