Data Processing

• Committed team of IT professionals who facilitate all Data Processing workflow
• Able to combine statements, specialized and targeted messages and multi-channel delivery
• Capable of reading from most data storage media and data formats
• Able to consolidate data from various sources of data storage media and data formats
• Maintains a secure FTP server that can handle 128bit SSL/SSH transfer sessions, and able to handle data transfer via dedicated leased lines

Document Processing

• One of the biggest array of continuous forms and cut-sheet printers in Malaysia with capability to process both envelope and single page self-mailers
• Processing capacity of over 1 billion pages per year
• Audit trail processes in place to confirms mail pieces processed
• Include “reprints” processes when mail or statement pieces are damaged
• Returned mail management services

Electronic and Physical Distribution

• Capable of delivering data and documents generated using both electronic (web, email, SMS and fax) and physical (post and courier) platforms
• Management and resolution for all undelivered data and documents based on customer requirements
• Electronic transmissions of confirmation for data and documents sent or received

Imaging and Data Capture

• Largest imaging capacity in Malaysia
• Processing capacity of over 60 million pages a month
• Able to scan and convert handwritten or typed forms into electronic forms using intelligent data capture process
• Include proofing and verification stages which result in high level of accuracy in data capture and conversion process
• Able to help customers to redesign forms to make them “machine-readable”, including review of table, fields, boxes, colors and shades.
• Images archived and indexed into a document management system

Archival and Retrieval

• Fast searching and viewing of archived documents and properties
• Operate a hosted service
• Single screen viewing of multiple documents
• Ease of saving and emailing archived documents
• Adding and viewing notes to documents
• Published Application Programming Interface enables integration with third party application
• Customized functionality by user-type and administrator settings for segregation of duties

Records Management

• Our warehouse is one of the largest secure purpose-built facilities in Malaysia
• Our building is equipped with 24x7 real-time security monitoring and armed guards patrolling around the building parameter
• Eight-storey high racking system which can store up to 900,000 cartons at any one given time
• Vault room which can store up to 350,000 of sensitive security documents
• All cartons are bar-coded and system-managed
• Access to documents on overnight and same day basis
• Cartons stored by image index fields for easy on-location search and retrieval
• Planned or ad-hoc destruction services